Communications Advantage, Inc.

Lessons Learned from a Bring Your Own Device Project  January 30, 2012 by Robert Lee Harris - Posted on Nojitter.com.  Here's what I took away from the experience. of working with a large enterprise IT department transition from company-owned Blackberries to employee-owned devices. http://tinyurl.com/rlh-byod

Consumerization of IT: Is It More than Just Bring-Your-Own (Mobile) Device?  January 19, 2012 by Robert Lee Harris - Posted on Nojitter.com.  With all the innovaiton of interactive video, Web 2.0 and consumer electronics, what will really will cross over into enterprise IT? http://tinyurl.com/rlh-ces2012

Electronic Telecom Bills: In Pursuit of Paperless TEM  Feb 16, 2011 By Robert Lee Harris - Posted on NoJitter.com  http://bit.ly/g90zxP
Step by step guide to converting to electronic telecom billing.

Consumer Devices and the Enterprise Network  Jan 14, 2011 by Robert Lee Harris - posted on NoJitter.com http://bit.ly/huUNKl 
Perspective on the Consumerization of IT and User Owned devices in the Enterprise

Telecom Expense Management: Developing a TEM Strategy  Dec 28, 2009 By Robert Lee Harris - Posted on NoJitter.com  http://www.nojitter.com/features/219400186
TEM processes, services and software provide significant value, but the solutions are still far from perfect.

"Wireless TEM: Why Managing Mobile Phones Is Different" (Read it Here) Business Communications Review, December 2007. Robert Lee Harris 

"Enterprise Impacts from the Consumer Electronics Show" (Read it Here) Business Communications Review, March, 2007. Robert Lee Harris 

"Expense Management Solution Choices: Invoices vs. Inventory" (Read it Here) Business Communications Review, August, 2006. Robert Lee Harris 

"Invasion of the Technophiles: Are your end-users getting ahead of you—and your IT infrastructure?  (Read it Here) Business Communications Review, January, 2006. Robert Lee Harris 

"Rethinking Call Accounting" (Read it Here) Business Communications Review, August, 2005. Robert Lee Harris

"Cost Control and Converged Networks" (Read it Here) Business Communications Review, July, 2004. Robert Lee Harris

STC Lines - Quarterly newsletter published by the Society of Telecommunications Consultants.
NoJitter.com - Online news and articles about enterprise IP-telephony, unified communications and converged networking world